liveperson.comThe World’s #1 AI-Powered Messaging Platform for Brands | LivePerson

Products Messaging channels AI-powered bots Call-to-Message Advanced management Expert ServicesSolutions By industry Retail FinServ Telco Government Travel HealthcareInsurance Education Automotive By role Marketing Sales Customer care Pricing Partners Digital agencies BPOs Solution providers Technology partners Resources Success Stories Institute Knowledge Center Resource library Developers CompanyPress releases Investor relations Careers Contact Sign In Sign In Sign In Products Messaging channels AI-powered bots Call-to-Message Advanced management Expert ServicesSolutions By industry Retail FinServ Telco Government Travel HealthcareInsurance Education Automotive By role Marketing Sales Customer care Pricing Partners Digital agencies BPOs Solution providers Technology partners Resources Success Stories Institute Knowledge Center Resource library Developers CompanyPress releases Investor relations Careers Contact LivePerson powers the at-home workforce with Conversational AI and messaging Our cloud-based platform keeps sales and care operations running remotely while expanding your capacity with AI-powered messaging. Request demo LivePerson named Leader in Forrester New Wave™ The Forrester New Wave™: Digital-First Customer Service Solutions, Q2 2020 is here, and LivePerson is a leader! Read more Maintaining business operations during the COVID-19 outbreak Our experts are available to support your business in planning the transition to at-home workforces, along with other business continuity and revenue protection measures. Learn moreProactive two-way messaging Initiate marketing and customer care conversations to increase revenue and reduce operational costs. Learn more The Expert Guide on Conversational Commerce We wrote the book on how AI-powered messaging can significantly improve customer interactions. Learn more New AI and automation products Learn about Conversation Builder and other new tools to deliver conversational commerce at scale Learn more Apple Business Chat beta Apple Business Chat offers a new way for brands to interact with millions of iOS users. LiveEngage makes it work for the world’s top brands. Learn more AI-powered web experience Come see the 1st AI-powered conversational web page that can deliver a personalized consumer experience at scale. Learn moreNext Engage your consumers where they already are Our customers embrace conversational commerce on a variety of digital messaging channels including SMS, Facebook Messenger, Apple Business Chat, and WhatsApp along with messaging on your brand’s website or mobile app. Learn more › Request Demo AI-powered chatbots make it easy to scale Nearly 70% of consumer inquiries can be automated, making it easy to scale — without having to hire an army of agents. LivePerson has a complete solution to build, manage and optimize chatbots for your business. Learn more › LiveEngage is your command center for conversational commerce Message with consumers on the most popular digital channels — all from a single place. LiveEngage makes it easy to route, monitor, measure and manage millions of conversations. Learn more › Sales & Marketing Customer Care Interactions drive transactions The web was designed for content-sharing but not for commerce. 90% of consumers start research and shopping online, but less than 15% of sales happen online. Consumers need to ask questions, get advice, and understand options before they make purchases. Conversational commerce makes this possible without having to visit a store or place a call. And the results have been incredible. Increase in conversions Increase in average order value Get your custom ROI analysis Sales & Marketing Customer Care Capitalize on every customer care conversation The majority of our day-to-day conversations happen in messaging channels like SMS and Facebook Messenger — it’s how we prefer to communicate with friends and family. So it’s not a surprise 8 out of 10 consumers choose messaging over voice to get support or service after they buy something. Decrease in customer care costs Peak in customer satisfaction Get your custom ROI analysis Products Messaging channels AI-powered bots Call-to-Message Advanced management Expert ServicesSolutions By industry Retail FinServ Telco HealthcareGovernment Travel Insurance Education Automotive By role Marketing Sales Customer care Pricing Overview Partners Digital agencies BPOs Solution providers Technology partners Resources Success Stories Institute Knowledge Center Resource library Developers CompanyPress releases Investor relations Careers Contact Media Kit © LivePerson, Inc. All rights reserved · Copyright · Corporate Governance · Privacy Policy · Terms of Use ·...